Frequently Asked Questions

No, you don't have to visit the dentist first if you want to make an appointment. However, we often work with dentists to arrive at a good assessment.

To make an appointment you can, during opening hours, contact us by phone or send an email to [email protected].

Soon you will also be able to easily view or change appointments at Sanders Mello via our app. Here you can already see your data. You can download the app from the App Store or Google Play.

The time when treatment starts depends on the waiting list. This is sometimes longer than other times. The current waiting time can be found on the 'Contact Information' page .

Our treatment process consists of 5 steps. You probably have a lot of questions and we want to take all the time you need. Therefore, we start with an introductory meeting in which we explain and show you everything clearly.

Treatment is customized, very personal and the rates depend on the treatment and the chosen bracket(s). After the initial consultation we will give an indication of the cost, on average between €2,500 - €3,500. The cost of orthodontic treatment is not billed all at once. Each month we charge the cost of the treatment or checkup(s) performed. Thus, the costs are spread over the entire treatment period.

The final treatment plan includes an exact budget. You have to sign it before we can start treatment. You need to check what will be reimbursed by your health insurance company and what will not.

The rates for orthodontics are set by the Dutch Healthcare Authority (NZA).

We use Netpoint factoring to send the bills. You can easily view your own declarations to the insurance company and invoices.

The possibilities for logging in will be given to you as soon as your treatment starts. For questions directly to Netpoint, please call 04165-41509.

Orthodontics is covered by many health insurance companies through supplementary insurance. Not all supplementary insurance policies cover orthodontics, so be sure to check the terms and conditions of your insurance policy. Some insurers only reimburse if you meet certain conditions, for example, they may require that you have been supplementary insured for a year before treatment starts.

There are big differences in what is reimbursed per supplementary insurance. Sometimes it is a fixed maximum amount for the entire insurance period. If the cost of treatment exceeds this maximum amount, you pay the costs above the maximum amount yourself. Other insurers offer a maximum reimbursement per year. Other insurers reimburse a certain percentage of the costs of treatment. There are also insurers that reimburse treatment in full. Many insurers also apply an age limit of 18 or 22 years.
So read the policy conditions carefully, and if in doubt contact your insurer.

Repairs to braces are not covered by health insurance.

Usually, treatment begins when you have changed your teeth. That is between your tenth and twelfth year. Very sometimes there is a reason to start it earlier. For example, if you have a large overbite. Are you in doubt? Feel free to make an appointment for a first meeting.

Of course you're curious about that. How long you have to wear braces depends on the deviation of your teeth. During the first meeting in our practice we can give you a good indication.

The placement of the braces themselves does not hurt. Of course, the first time wearing braces takes some getting used to. Eating, especially biting, can be an unpleasant sensation at first. Fortunately, this lasts on average only two weeks.

For a good effect, it is important to wear the brace long enough. Sometimes it does not have to be all day, but 16 hours is enough for good effect.

Choosing the right bracket depends on the correction that is right for you. During an introductory consultation, we can explain everything clearly and demonstrate it well. Read more about our working method here .

Are you curious about which brackets are available? Then click here.